This article is part of a series of interviews conducted by LIM students with winners of the . Students are enrolled in Fashion Merchandising Professor Andrea Kennedy's Introduction .
鈥淒on鈥檛 focus on looking down; look up!鈥 said Susan Moniello, Vice President of Product Development for , when discussing how her company focuses on the world around them to satisfy customers. We interviewed Moniello to discuss Marchon winning an Accessories Council Design Excellence Award. In doing so, we learned that when approaching the creation of a new product, in this case, a licensing deal with , Marchon likes to ask their customers what makes them feel good. As Moniello expressed, 鈥淔ashion is about emotion.鈥 Therefore, Marchon works closely with their licensees to make sure the message of their brand comes through in the product, while also helping to ensure that Marchon鈥檚 customer feels great in what they鈥檙e wearing.
We had the opportunity to learn more about Marchon and interview Moniello at their New York City office. There, she discussed their award-winning 颁丑濒辞茅 Curtis sunglasses. The sunglasses were based off the 颁丑濒辞茅 jewelry line, which is fluid, sensual, and feminine, but also has an organic and effortless feel to it, according to Moniello. To produce the sunglasses, Moniello worked closely with Marchon鈥檚 Italian designers and the Creative Director of 颁丑濒辞茅. While the 颁丑濒辞茅 website only carries two color variations of the sunglasses, typically four to five different color variations are created. The color palette is driven by the licensor, so the product includes the spirit of the brand. A 鈥渉armonious contrast of texture and hues,鈥 like warm sandy shades and gradient lenses is used to stay authentic to the 颁丑濒辞茅 brand. Since 颁丑濒辞茅 aims to represent grace and effortlessness, frames are bold in shape and proportion but constructed to look light. The use of hardware is also carefully thought out to give the sunglasses a 鈥渏ewelry-like feel.鈥
Since Moniello has been with Marchon for almost two decades, we asked what led her to stay with the company for so long. She plainly said, 鈥淚 love the people I work with.鈥 She previously worked in footwear for many years and was convinced she was going to continue on that path, but she grew interested in starting something new and making the transition into a different fashion field. When starting at Marchon, she felt welcomed by her coworkers: 鈥淚鈥檝e learned so much here, and I feel that the people are what make your experience at a company.鈥 Her coworkers continue to motivate her and make her want to give 100-plus percent every day. She works hard because she not only wants herself to succeed, but to see her coworkers succeed as well. 鈥淚f I did not have the support of the people that work here, it wouldn鈥檛 be fun.鈥
Although Marchon is a fashion eyewear company, one of its missions is to help people see better. Moniello explains that just because glasses are a medical device doesn鈥檛 mean people can鈥檛 feel good about them. Marchon aims to help fix medical issues while also helping its customers feel confident about themselves. The company is also taking steps toward sustainability. Moniello told us, 鈥淓yewear is an industry that hasn鈥檛 changed in hundreds of years,鈥 so Marchon is working with vendors, suppliers, and research and development to find new materials that can resemble the plastics they use but are better for the environment. Being a healthcare company, this is important, as Marchon wants to take care of the planet as well.
Lastly, Moniello explained that, when she first entered the business, she wished she understood that 鈥淚t鈥檚
okay to not know everything; it鈥檚 okay to feel nervous sometimes; it鈥檚 okay to feel like I don鈥檛 want to open my mouth. But what鈥檚 not okay is to just sit there and not try to experience and learn.鈥 She has learned that, when being part of a team, it is better to 鈥渢ake more risks鈥 and 鈥渟peak鈥 because 鈥渨hat鈥檚 worse is when you don鈥檛 have ideas.鈥 Her advice for anyone going into the industry would be to do exactly that: take risks, speak up, and offer ideas.
Overall, Marchon is very deserving of the Accessories Council鈥檚 design award for the eyewear-sun category, not only for the spectacular design of the 颁丑濒辞茅 sunglasses but for everything they are doing as a company. They try to hone in on what makes a brand and use every aspect of the licensee brand鈥檚 essence to create a beautiful product. They also are making strides towards changing the game by looking for new, sustainable materials to craft eyewear out of. Finally, they make sure their customers can not only see but feel good about themselves in the product they鈥檙e wearing. It was an amazing opportunity to meet with Susan Moniello. She gave us so much insight into the industry and emphasized the importance of paying attention to your surroundings.